Defense Health Agency (DHA) Virtual Education Center (VEC)

16 June 2021 | Update

RFS Revision I

This revised RFS removes Premier as an advisor.

The Defense Health Agency (DHA) is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and ready medical force to Combatant Commands in both peacetime and wartime. The DHA supports the delivery of integrated, affordable, and high-quality health services to Military Health System (MHS) beneficiaries and is responsible for driving greater integration of clinical and business processes across the MHS. As of 1 October 2018, as amended by the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2019, the DHA is responsible for the authority, direction, and control (ADC) of Military Treatment Facilities (MTFs).

The DHA Director challenged the DHA Education & Training Directorate (J-7) to identify a capability that will grant patients access to education in the virtual environment. The J-7 is responsible for driving a unified MHS learning continuum to include supporting the Health-Related Quality of Life (HRQOL) capability:  Patient Perception of General Health.  There is currently a void between patient and providers between a completed appointment and the return for a scheduled follow-up.  From not completely understanding discharge instructions to new questions that arise after appointments, patients lack validated resources to reinforce information they received from their provider.  This void is especially present for military specific patient education.

The J-7 seeks to provide a platform that:

  1. Enables providers, patients, and family members across the MHS access to a virtual environment for provider and beneficiary collaboration in a secure environment.
  2. Promotes wellness, increase access to care and patient education, and guide patients to events, MTF resources and all vital information for patients.
  3. Unifies all patient and clinical education across all DHA leading to increased access and standard, validated content across all military branches.
  4. Provides management of consolidated education materials for patient education to include, but not limited to, written, audio, visual patient materials, and supportive avatar interactive capability.