The project success team monitors overall project performance and tracks individual milestone progress to ensure completion and timely payment to Performers. NSTXL uses project management software to track milestone numbers, names, amounts, completion dates, completion statuses, billing statuses, and other minutiae to ensure the project stays on track. The PM ►
Upon project award, the NSTXL project success team will organize a project kickoff conference between the Performer and the Government teams. The kickoff will include an administrative overview of the contract, team introductions, technical project overview, schedules, and Q&A. Although commonly held remotely, these kickoffs may be in-person or hybrid ►
Upon successful completion of a milestone, the Performer will submit a Certificate of Completion (CoC) to the Government and NSTXL for review and approval. Most CoCs are signed within 2-3 days; however, deliverables that require extensive technical testing may take longer for signature. NSTXL PMs address open CoCs with the ►
For projects that are funded by the Government in advance, NSTXL pays approved invoices within thirty calendar days of receipt.
At the bottom of any NSTXL email, there is a manage preferences button where you can update your email preferences. If you are not able to locate an email, please reach out to our team at [email protected] and we can assist.
You can find a copy of the PoE and any template of the Performer’s Agreement by OTA under Dashboard > My Account > Important Documents.
We do not provide membership numbers. You can see proof of membership by going to Dashboard > My Account > Subscriptions & User Management.
You can add users by going to Dashboard > My Account > Subscriptions and User Management > Subscriptions > Sub Accounts > Add New Sub Account. Make sure to check the box that says to send them the welcome email as ►
To change Point of Contact for your account, please email [email protected]
You can reach out to the corresponding acquisition team and they should be able to help with your request:
S2MARTS: [email protected]
SpEC: [email protected]
